Question 1

How do I book an appointment?

Accepted Answer

When booking an appointment, see the Submit Booking Request (javascript:void(0))page and follow the booking directions.

Question 2

How do I secure an appointment time?

Accepted Answer

To secure an appointment, Zelle or APPLE PAY your deposit to 757-338-8755 . See the Services & Pricing (javascript:void(0))page for your deposit amount.

Question 3

How are your prices determined?

Accepted Answer

My prices are determined by the size and condition of the vehicle.

Question 4

What is the difference between wax and polish?

Accepted Answer

While car polish removes defects from a car's 'coat', car wax protects that coat. Car wax is essentially a protective layer that keeps the car looking shiny and new, regardless of age. Many people use polish to remove grease, dirt, and light scratches from paint (to reveal the undamaged paint underneath).

Question 5

Do you wax by hand or use a buffer?

Accepted Answer

I use a buffer to wax vehicles.

Question 6

What is an ozone machine?

Accepted Answer

A car ozone generator is just like any other ozone generator. They function the same, and they all do the same things: kill bacteria, mold, and smells that just can’t seem to be treated any alternate way. Ozone generators kill bacteria, mold, and eliminate odors through the process of generating ozone from oxygen.

Question 7

What type of air fresheners do you use?

Accepted Answer

We only use Black ice.

Question 8

Do you travel to the Northshore?

Accepted Answer

Generally, no, however, I will travel to the Northshore depending on the job. Specifically, if it is 3 or more cars, a boat, or other circumstances. Please call or text me at 757-338-8755 for custom requests.

Question 9

Can you remove sap?

Accepted Answer

Please call or text me at 757-338-8755 for custom requests.

Question 10

Do you detail boats?

Accepted Answer

Please call or text me at 757-338-8755 for custom requests.

Question 11

Do you sell gift certificates?

Accepted Answer

Yes! Gift certificates are good one year from the purchase date. You can receive your certificate by mail or in person delivery.

Question 12

Do you clean engines?

Accepted Answer

Yes! However, engine cleaning is an additional service.

Question 13

Do you clean the gas tank cap?

Accepted Answer

Of course I do, every detail counts!

Question 14

I am a first time customer. Can I get a Basic Detail for my vehicle(s)?

Accepted Answer

No, the Basic Detail package is for my regular customers who know continuous maintenance and upkeep is the way to go!

Question 15

How long does a Full Detail take?

Accepted Answer

Typically, a Full Detail takes two hours. However, this varies depending on the size and number of vehicles.

Question 16

How long does a Basic Detail take?

Accepted Answer

Typically, a Basic Detail takes 90 minutes. However, this varies depending on the size and number of vehicles.

Question 17

What happens if it rains when I am scheduled for a detail?

Accepted Answer

If it rains when you are scheduled for a detail, we will reschedule to the next and earliest available spot.

Question 18

Can I cancel or reschedule my booking?

Accepted Answer

To cancel or reschedule your appointment, please notify us at least 48 hours in advance. We understand things happen, however, if you do not reach out within 48 hours, your deposit will not be refunded. To book after a cancelation, please rebook and submit another deposit.

Question 19

How do I secure an appointment time?

Accepted Answer

To secure an appointment, ZELLE or Apple Pay  your deposit to 757-338-8755 . See the Services & Pricing (javascript:void(0))page for your deposit amount.